Privacy Policy

At Lukson USA (“Lukson,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and protect information when you visit or make a purchase through www.lukson.us (the “Site”).

By using our Site or providing information to us, you acknowledge the practices described in this Privacy Policy.

Information We Collect

When you visit our Site, place an order, create an account, contact us, subscribe to our communications, or otherwise interact with Lukson, we may collect information such as your name, email address, phone number, billing address, shipping address, order details, product preferences, and other information you voluntarily provide.

We may also automatically collect certain information about your device and use of our Site, including your IP address, browser type, device type, operating system, time zone, pages viewed, products viewed, referring website, date and time of your visit, and information about how you interact with our Site.

Payment Information

When you make a purchase, your payment information is processed through third-party payment providers.

Lukson does not store your full credit card number, CVV, or complete payment-card information on our own servers.

Payment information is handled by the applicable payment provider according to its privacy and security practices.

Cookies and Similar Technologies

We use cookies, pixels, tags, web beacons, and similar technologies to operate our Site, remember your preferences, maintain your shopping experience, understand how customers use our Site, measure advertising effectiveness, and improve our services.

Some cookies are necessary for the Site to function properly. You may manage or disable cookies through your browser settings or available cookie controls. Disabling certain cookies may affect the functionality of our Site.

How We Use Your Information

We may use your personal information to process and fulfill orders, process payments, arrange shipping, provide customer service, communicate with you about your order, manage your account, respond to inquiries, improve our products and services, personalize your shopping experience, prevent fraud, maintain Site security, send marketing communications where permitted, and comply with applicable laws.

We may also use information to understand how customers interact with our Site and improve our website and customer experience.

How We Share Your Information

We may share your personal information with trusted third parties when reasonably necessary to operate our business and provide our services.

These may include payment processors, shipping and delivery providers, website and technology providers, analytics providers, marketing and advertising providers, customer service providers, fraud-prevention services, professional advisors, and legal or regulatory authorities when required.

These service providers generally receive only the information reasonably necessary to perform services on our behalf.

We do not sell your personal information for monetary consideration.

Certain advertising or tracking technologies may be considered “sale” or “sharing” under certain U.S. state privacy laws. Where applicable, we will provide the required notices and opt-out rights.

Shopify, Analytics & Advertising

Our online store may use third-party services such as Shopify to operate our website, manage orders, support checkout, and provide related services.

We may also use analytics services such as Google Analytics to understand how customers use our Site and improve our services.

We may work with advertising and marketing providers that use cookies, pixels, tags, or similar technologies to measure advertising performance and provide relevant advertisements.

These third parties may have their own privacy policies governing their use of information.

Marketing Communications

If you subscribe to our newsletter or marketing communications, we may use your name and email address to send information about new products, collections, offers, promotions, and other Lukson updates.

You may unsubscribe from promotional emails at any time by clicking the unsubscribe link included in our emails or by contacting us at info@lukson.us.

Even if you unsubscribe from marketing communications, we may continue to send transactional or service-related communications necessary to process your order or provide services you have requested.

U.S. Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These rights may include the right to request access to your personal information, request correction of inaccurate information, request deletion of certain information, and opt out of certain targeted advertising or the sale or sharing of personal information.

Not every privacy right applies to every customer or in every state.

If you wish to exercise an applicable privacy right, please contact us at info@lukson.us. We may need to verify your identity before completing certain requests.

We will not discriminate against you for exercising privacy rights available to you under applicable law.

California Privacy Rights

If you are a California resident and applicable California privacy law applies to you, you may have additional rights regarding your personal information, including rights to know, access, delete, correct, and opt out of certain sale or sharing of personal information.

To submit a privacy request, please contact us at:

info@lukson.us

We will process qualifying requests in accordance with applicable California law.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, complete transactions, maintain business records, prevent fraud, resolve disputes, comply with legal and regulatory obligations, and protect our rights.

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal and operational requirements.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information over the Internet can be guaranteed to be completely secure.

International Data Transfers

Lukson is based in India and serves customers in the United States and other countries.

Your personal information may therefore be processed, stored, or accessed in countries other than the country in which you live, including India and the United States.

Where personal information is transferred internationally, we take reasonable steps to handle that information in accordance with applicable privacy and data-protection requirements.

Children's Privacy

Our Site is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child, we will take reasonable steps to delete that information.

Third-Party Websites

Our Site may contain links to third-party websites, social media platforms, payment providers, and other services.

These third parties may have their own privacy policies and terms of use. Lukson is not responsible for the privacy practices or content of third-party websites or services that we do not control.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, legal requirements, or privacy practices.

When we make changes, we will update the Effective Date at the top of this Privacy Policy.

We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy, your personal information, or our privacy practices, please contact us:

Lukson USA

Email: info@lukson.us

Website: www.lukson.us

Business Address:
GE 6051, Bharat Diamond Bourse
G Block, Bharat Diamond Bourse
Mumbai, Maharashtra 400051
India